Gatton Manor, the hotel and golf club, based in Ockley, has recently had its AA Three Star Hotel Rating re-certified with an improved merit score, following an unannounced overnight visit from an AA inspector. This is a further commendation for Gatton Manor, after recently being named winner of the customer service award at the 2008 Surrey Business Awards. Gatton Manor has also been short listed for the 2008 West Sussex County Times Business Awards, taking place on Friday 16th May.
Set amongst 200 acres of tranquil Surrey countryside, Gatton Manor provides an18 bedroom hotel, 3 conference rooms, restaurant and bar, civil ceremony room and a large function room popular for weddings and functions. Each area has been the subject of extensive refurbishment and renovation to ensure each guest enjoys a pleasant and memorable experience. Guests can also enjoy the challenges of a superb 18-hole championship golf course.
The report summary stated - Hospitality is a highlight here with proactive, friendly interaction and natural warm smiles from all the team. The Manor House bedrooms are smartly refurbished with attractive contemporary furnishings and handy amenities such as free WiFi.
Patrick and Belinda expressed their delight of the news commenting, “Gatton Manor prides itself on its customer service, offering and ensuring guests fully enjoy their time at Gatton.
We are very happy with our recent achievements. Not only is the AA report a fantastic reflection of the work and attitude of our team but it’s also recognition of the intense investment programme undertaken at Gatton Manor, since we took ownership three years ago.
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